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Mattress FAQ

Mattress questions? Start here.

The questions people actually ask us, in plain words. Tap a topic.

100 night comfort exchange0% for 12 monthsFree front door in our store cities
Inside a Modern Mattress showroom

In short: Quick answers about Modern Mattress stores, mattresses, financing, delivery and the 100-night comfort exchange. Every answer is also below in plain words, sorted by topic.

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Answers, sorted.

Where are your stores?

Six across Saskatchewan: Saskatoon North (601 51st St E), Saskatoon Rosewood (3020 Meadows Pkwy #90), Regina Prince of Wales (2030 Prince of Wales Dr), Regina Outlet (4123 Rochdale Blvd), Moose Jaw (27B McKenzie Ln) and Yorkton (12B Livingstone St).

What are your hours?

Mon to Wed 10am to 6pm, Thu and Fri 10am to 8pm, Sat 10am to 6pm, Sun 11am to 5pm, at every store.

Do I need an appointment?

No. Walk in any time during store hours and a sleep consultant will help you.

What is the Discovery™ Experience?

A free, guided visit of about 30 minutes. We ask how you sleep, map your pressure points, and show you your top three beds. See how it works.

What mattress collections do you have?

M Series, Studio, Luna, Classic, Natural, Hybrid Luxe and Artisan. Live prices are on every product page. See them all.

Does plush cost more than firm?

No. Firm, medium and plush are the same price, so you never pay more because your body needs a softer feel.

What is a sleep system?

A mattress paired with an adjustable base. You pick the mattress, the base (Essential, Plus or Pro), the size and the feel. See sleep systems.

Split King or Split Top?

A Split King is two Twin XL mattresses on two bases, so each side lifts on its own and you can each pick a feel. A Split Top is one mattress split at the head only, so each head lifts while the foot stays one piece.

Where are your mattresses made?

Our mattresses are designed in Saskatchewan and made in Canada.

Do you offer financing?

Yes. 0% for 12 months in store through Flexiti, with a one-time $90 admin fee, on approved credit. Apply in store.

What does the warranty cover?

Coverage runs by collection, up to 10 years (M Series: 5 years). The exact term is on each product page. It covers defects like impressions 1.5 inches or deeper and broken coils. Stains, damage and normal wear are not covered, so use a protector. Warranty help.

How does delivery work?

Free to your front door within the city limits of our store cities. Setup is $59, and VIP setup with old-mattress removal is $99. Within 100 km of a store, delivery is a flat $99. Delivery details.

How soon can I get it?

It depends on stock and where you live. We call you after you buy to book a day. You can also pick it up free at any store; we'll contact you with pickup details.

Do you deliver outside Saskatchewan?

Full-size beds and the Plus, Pro and Reflexx bases: Saskatchewan only. Boxed beds and bedding ship free across Canada (not to Yukon, NWT or Nunavut). Essential and Aspen bases ship to Saskatchewan and Alberta. Farther than about 100 km in Saskatchewan: free pickup at any store, or our team calls you with the delivery cost before anything ships.

What is the 100-night comfort exchange?

One in-store swap between night 21 and night 100, counted from your delivery or pickup day, with a $99 exchange fee. Pay the difference if your new pick costs more, or get it back if it costs less. How swaps work.

Is it a refund?

No. It is a one-time exchange, not a refund. All sales are final.

What has to be true to swap?

The mattress has to be clean and unstained. Clearance, floor model, demo and as-is items are final sale.

Still wondering? Ask a real person.

By phone, by email, or in person at any of our 6 stores.